Legal
Privacy Policy
A summary of how we handle the information you choose to share with the house.
Information We Collect
When you submit a consultation request or contact form on this website, we collect the details you provide — typically your name, email address, optional phone number, location, service of interest, preferred dates and the description of your enquiry.
How We Use It
- To respond to your enquiry and arrange a consultation.
- To prepare for fittings and record measurements for your commission.
- To contact you about your appointment or order.
Sharing
We do not sell your personal information. Details are shared only within the atelier team and with service providers who help us operate this website and our email correspondence.
Retention & Your Choices
Enquiry records are retained for as long as needed to serve you and to meet our business obligations. You may ask us to correct or delete the information you have shared at any time by writing to our atelier address.
Contact
For any privacy question, write to us at atelier@elenaprivatecouture.com or use the consultation form on our contact page.